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DotZot understands that you and your customers have different needs and offers services to suit them. After all, it is our job to ensure that you deliver the best customer experience at a great price.


Right place at the right time

  • Next business day delivery in all metros
  • 2 to 3 days delivery pan India
  • Only available for prepaid parcels
  • Delivery days: Monday to Saturday (except national holidays)
  • Maximum weight per parcel: 10 kg

When on-time counts

  • Delivery across 9900+ pin codes spread over 2300 locations
  • 3 delivery attempts without surcharge
  • Delivery days: Monday to Saturday (except national holidays)
  • Maximum weight per parcel: 32 kg
  • Maximum dimensions: l (90 cm) x b (60 cm) x h (60 cm)

When cost matters

  • Delivery across 9900+ pin codes spread over 2300 locations
  • 3 delivery attempts without surcharge
  • Delivery days: Monday to Saturday (except National holidays)
  • Minimum weight per parcel: 10 kg
  • Maximum weight per parcel: 68 Kg

Value added services available in select pin codes


Through our e-fulfillment centers, we:
  • Store your inventory
  • Pick & ship upon order reception
  • Manage customer notifications
  • Manage returns
Available models:
  • National distribution centers
  • Forward stock locations
Key facts & figures:
  • 52 warehousing locations
  • 2 e-fulfillment centers
  • 12 dedicated warehousing facilities
  • Adding 2 more shared facilities in Bengaluru & Bhiwandi


Information on our office near you

With its 150 branches spread across India DotZot is always close to you. You have access to our local customer care and sales team who will directly deal with you. This proximity guarantees you responsiveness for all of your parcels.


To search for our office near you please use your pincode:



Packaging Advice

DotZot is committed to delivering your shopping parcels with care. We want it to reach its destination in the same condition you sent it. However, parcels go through the general wear and tear during the delivery journey. In order to make sure your parcels arrives safe, here are some helpful tips on packaging.
You can also visit our partner website to buy packaging materials www.dcgpac.com .
Download our packaging guide to understand the simple do’s and don’t of packaging. Click here..

Regulatory Guidelines

To ensure that there is no delay in the delivery of your shipments please always complete the regulatory formalities applicable to your parcels. To assist you in completing these formalities we are providing you the latest guidelines. The data is correct to the best of our knowledge. However, DotZot will not be responsible for any changes in procedure or omissions at the time of shipment.
To download the State wise regulatory information please click here..

Prohibited and restricted items

Some items are strictly prohibited from shipment, and must not be sent through our services under any circumstances. Any of these items being sent will result in prosecution, heavy fines and imprisonment.
Please download our document on banned and restricted commodities. click here.
Please contact us if you need any further details.


Shipping

Can I send anything with you ?

What is the maximum size and/or weight of each individual parcel ?

How to calculate the weight ?

How long will delivery take ?

Where can I find the Regulatory requirements for my domestic shipments ?

Can I send fragile items ?

Packaging

Do you supply packaging materials ?

Can I tie parcels together ?

Does my parcel need to be boxed ?

Tracking

How do I track my parcel ?

How do I track my parcel ?

Delivery

Do you deliver on Sundays ?

Does the recipient need to be available in person to receive the parcel ?

Should the recipient sign for a parcel if it appears to be damaged ?

I have received a DotZot "Missed You" card with a parcel reference number / air way bill number on it what should I do next ?

What if I have missed delivery ?

What time will my delivery be made ?